The operating system for housekeeping
Stop running the largest department on memory.
Housekeepro gives every room a live status and every task an owner. Attendants get their day on a phone in their own language. Supervisors see every room, task and delay live. Management gets the numbers without asking anyone to build a report.
Works on the devices teams already carry, and when the signal does not.
Four words run through everything we build
Housekeeping is the largest department in most properties and the least instrumented. Front office has a PMS. Engineering has a ticketing tool. Finance has an ERP. Housekeeping has a printed sheet, a radio and a very good memory.
People
The attendant is the primary user, not the manager. Plain language, large touch targets, local languages.
Process
Standards that repeat without depending on memory. Checklists, SOPs, inspection scoring, audit trails.
Places
Every space has a state, a history and an owner. Room maps, floor views and asset tracking.
Progress
Improvement is measured, not asserted. Scores, trends, benchmarks and weekly reports.
The product
One system holding the state of every space, task and standard
Live room status
Every room carries its own state — dirty, in progress, clean, inspected, blocked — updated by the person in the room.
Inspections that score
Run the same checklist every time. Scores, photos and sign-off attach to the room, not to a supervisor's memory.
Reception handover
Front office sees what housekeeping sees. Departures, rushes and release times without a phone call.
Guest requests
An extra towel, a late clean, a complaint. Logged, owned, timed and closed with a record of who did what.
Maintenance tickets
Raise a fault from the room it was found in. Engineering picks it up with the photo and the location already attached.
Lost and found
Items registered at the point of discovery, matched to the room and the stay, released with a signature.
One inbox
Escalations, overdue tasks and shift notes in a single queue instead of four WhatsApp groups.
Audit-ready logs
Every status change, every task, every inspection leaves a timestamped record you can defend in a review.
The supervisor stops chasing and starts managing
Every space carries its own live status. Every task has an owner and a clock. Every inspection leaves a record. The attendant stops guessing, and the guest walks into a room that was checked, not assumed.
- Floor and room views that mirror the building
- Turnaround times, inspection scores and cost per room
- A timestamped trail behind every status change
Live in three moves
Map the property
Floors, rooms, public areas and assets go in once. The structure of the building becomes the structure of the work.
Give the day to the team
Assignments land on the phones people already carry. Attendants see their rooms in their own language and work offline when the signal drops.
Manage from what actually happened
Supervisors watch the board instead of the corridor. Management gets turnaround times, inspection scores and cost per room without asking anyone to build a report.
Who it's for
Built for the person in the room, credible in the boardroom
Housekeeping attendant
Finish the shift without confusion or blame.
Housekeeping supervisor
Know what is done, what is late and who needs help.
Executive housekeeper
Standards, staffing, cost per room and audit readiness.
General manager / owner
Guest scores, cost, risk and asset life.
IT and procurement
Security, integration, support and contract clarity.
We never talk down to the people who use the app most. No language, imagery or humour that treats housekeeping as lesser work.
Properties running on Housekeepro
What the people running them say
The board replaced the morning huddle. My supervisors stopped walking corridors to find out what was done and started deciding who needs help.
Attendants were using it properly by the end of the first shift. Nobody needed a training deck, which is not something I can say about the last system we bought.
When the auditor asked how we evidence our cleaning standard, I exported the inspection record instead of explaining our process.
Pricing
Priced per room, not per seat
Every attendant, supervisor and manager at the property is included. Billed annually. No charge for the rooms you have not opened yet.
Essential
One property that needs live room status and a team working from phones instead of paper.
$3per room / month
Book a demo- Live room and area status
- Daily assignments and checklists
- Attendant mobile app, works offline
- Standard reports and activity log
Professional
Most chosenThe full operation: inspections, maintenance, guest requests and the front office in step with housekeeping.
$5per room / month
Book a demo- Everything in Essential
- Inspections with scoring and photo evidence
- Maintenance tickets and lost and found
- Guest requests and reception handover
- Turnaround, score and cost-per-room reporting
Enterprise
Groups and managed portfolios that need one standard across every building, with IT at the table.
Custommulti-property
Talk to sales- Everything in Professional
- Portfolio benchmarking across properties
- SSO, API access and PMS integration
- Audit exports and data residency options
- Named account team and onboarding
Public areas, back of house and assets are counted as rooms. Implementation, onboarding and support are included in every plan.
Questions we get asked
Does it work when the Wi-Fi does not?+
Yes. Attendants keep working offline and the app syncs when the device is back in coverage. Corridors and basements are where housekeeping happens, so the product is built for them.
What devices do attendants need?+
The phones your team already carries. Housekeepro runs in a mobile app designed for one-handed use with gloves on, and the web console runs in any modern browser.
Does it replace our PMS?+
No. Housekeepro is the system of record for housekeeping and facility operations, and sits alongside the PMS so room status and departures stay in step.
How long does rollout take?+
A single property is mapped and live quickly because the product is built around the person doing the work — adoption happens on day one rather than month three.
Which properties is it for?+
Hotels, resorts, serviced apartments and managed facilities — anywhere housekeeping is still run on paper, radio and memory.
See your own property running on Housekeepro
Thirty minutes, your floor plan, your standards. We will show you the board your supervisors would be working from tomorrow.
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